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Audio Compact Disc: $15

	Debbie Castagna, is cofounder of both the Practice Source, which provides practice management consulting and training programs, and the Consulting U, an intensive master’s training program for dental management consultants.
	Virginia Moore, is cofounder of the Practice Source, which provides practice management consulting and training programs. She has coauthored numerous training books and e-books.

Asking for and receiving the payment you deserve is one of the most important, and often most difficult, responsibilities your staff members face. The wonderful news is that there are simple and easy-to-learn techniques to make sure everyone wins! You will take away sound principles for making your payment arrangement system a marketing tool for your practice.

Learning Objectives: 

• Learn the traits every financial coordinator must possess
• Establish internal credit guidelines and communicate them effectively
• Improve the collection follow-up system