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Linda Miles, CSP is the founder of Miles and Associates and the Speaking Consulting Network. She is the author of three bestselling books on practice and staff development.

One of the biggest challenges in dentistry is finding and keeping the dream team. Just when you think you’re operating on all four wheels, someone will leave—and it’s back to square one. You’ll need to interview, hire, train, and trust a new person to help care for your patients. Create an environment employees love being a part of, and stop the revolving turnstile of staff.

Learning Objectives: 

• Create an ad that attracts winners
• Review the exceptional interview process
• Discuss the orientation process
• Retain the dynamic team