From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Meagan Sutton, Edda Tinis

Although consistently recognized as one of the best places to work and receive care, Houston Methodist realized that increasing demands placed on leaders and managers was resulting in leadership burnout, creating a barrier to continued sustainment in employee engagement and patient experience. To address this risk, the team developed Leading the Way to Caring and Serving. This highly interactive and practical program is designed to help leaders connect and understand the importance of caring for self as fundamental to being able to care for their employees, teams, patients, and community. Attend this session to learn more about the tools and resources Houston Methodist used to engage leaders in fostering a culture of self-care and serving within their own teams.