From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Clara Riley, Catherine Santarsiero

Attend this session to learn about the provider-led solutions Hartford HealthCare implemented to manage the problem of physician and advanced practice provider burnout. This organization aligned with a culture of collaboration and partnership to draw from existing initiatives to address the burnout crisis in a way that felt complementary rather than additive. Through the development of an active operating committee, the team move forward by defining the problems and identifying the solutions. The session will describe the details of this work in practical and actionable ways so that attendees can bring strategies back to their organizations to impact the global crisis of burnout.