Presenter: Rhonda Savage, DDS

Format: Audio - MP3 File Download $25 or Compact Disc $45

Are broken appointments, last minute cancellations, and unmet case acceptance expectations ?Driving You Wild"? This revealing, informative course discusses those things you may be inadvertently doing in your practice that actually increase broken appointments. Clearly defined policies within your office can improve customer service. Get the entire team on board with creating value for the dentistry!