Presenter: Debra Udey

Format: Audio - MP3 File Download $18 or Compact Disc $25

The best teacher of how not to do something is a situation where something went wrong. Actual malpractice claims best highlight the means of preventing them. Case studies will be presented that show how risk management principles, primarily communication and documentation, when appropriately addressed by both dentists and staff, can ensure the practice runs in a safe manner. Join us for an interactive session where you will learn simple steps to make your practice safer for your patients and for you.