Format: MP3 Audio Download or Compact Disc

Presenter: Greg Hayne

Even when the intent is there, most roofers do not make the progress they could when trying to grow their service departments because their approach is fundamentally flawed.? This presentation will focus on highlighting the true challenges a company faces, not those they think they face, in starting or growing a true service department.?

1. Define the difference between “repairs” and “service”.?
2. Identify the 3 top reasons your department does not grow, which virtually all companies fail to appreciate?
(and what you can begin to do about it.)?
3. Recognize the top 5 challenges you face (that you do not understand.)?
4. Provide action steps to move you forward.