Format: Audio - Compact Disc or MP3 Download

Presenter: Matt Gohlke, Nick Day

Attendees will learn tips from industry veterans who will share how they have dramatically grown their Service Department.? They will share the 10 keys to Service Department Success that will ensure that your Service Department reaches its potential.? They will also discuss some of the hot issues in pool service--flat rate billing vs. hourly; compensating hourly vs. commission; how to compete with the internet, etc.?

1. Determine how to hire, train and compensate your staff.?
2. Identify how to present yourself as a professional.?
3. Determine how systems & procedures can help you build a repeatable machine.?
4. Evaluate how to grow your Service Department by marketing properly.