From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Christina Dempsey

The reduction of both patient and caregiver suffering through the delivery of compassionate, connected care is a goal upon which virtually all health care providers agree. Measuring met and unmet needs as a proxy for suffering provides valuable insights for focused efforts. The speaker will provide tangible and tactical ways to incorporate compassionate, connected care into what we do every day for patients and the people who care for them.