From the Press Ganey National Client Conference Format: Audio
MP3 Download $15 Compact Disc $20
Presenter: Lisa Scafidi, Brooke Goodwin
In this session, attendees will learn how a stronger alignment between services could increase early detection and reporting of adverse events, contribute to more robust and transparent event investigations, improve the timeliness and quality of communication with patients and families, and promote safety and quality efforts through data transparency and analysis.
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