*Complete 2016 Press Ganey Executive Leadership Conference Audio Recordings [ ]

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From: 2016 National Client Conference & Executive Leadership Conference

*Complete 2016 Press Ganey Executive Leadership Conference Audio Recordings

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Available on CD-ROM or USB Flash Drive

This interactive multimedia CD-ROM or USB Flash Drive features All sessions live audio in MP3 format recorded at Press Ganey Executive Leadership Conference Nov. 2-4 2016!

This package includes all of the sessions from the Press Ganey Executive Leadership Conference, plus selected sessions from the National Client Conference.

MP3 audio files of every session. Captured LIVE during the conference. Plus also includes handouts of all the sessions.

Listen on your computer or fill your iPod or favorite MP3 player with all the live audio from every session.

INCLUDES ALL OF THESE PRESENTATIONS FROM THE CONFERENCE:

Item	Wednesday, November 2, 2016
Executive Leadership Conference Session
27898	Executing a Successful Partnership	Barclay Berdan, Daniel K. Podolsky
27899	Leading a Cultural Transformation to Improve the Overall Experience	Michael Ugwueke
Item	Thursday, November 3, 2016
Executive Leadership Conference Session
27900	Navigating Health Care Reform Through Front-Line Leadership	Chris Van Gorder
27901	Small Fish in a Big Pond: Maintaining Your Community Hospital’s Identity While Leveraging the Benefit	David Zaas, Katie Galbraith
27902	Let's Get Real: How Empathy in Design Changes Everything	Adrienne Boissy
27903	The Challenge of Hardwiring Excellence	Roberta Schwartz, Kim Goode
Item	Friday, November 4, 2016
Executive Leadership Conference Session
27904	Tale of Two Cities: Inpatient Experience Rocks, Ambulatory Experience Lies within the Rocks	William "Marty" Sargeant
National Client Conference Breakout Sessions
27883	Improving the NICU Patient Experience by Empowering Families	Kristy Lozina, Regina Valencia-Companioni
27884	Lowering the Volume, Increasing the Scores: A Multi-Disciplinary Approach	Pamela Boyd, Elenie Lochonic
27885	Preparing for MIPS: CAHPS Updates for Medical Group Leaders	Mary Grace Kane, Sarah Ponder, Emily Fischer
27886	Activating Physician Culture with Physician Coaching on Relationship- Centered Care	Laura Cooley, Calvin Chou, Larry Hollier
27887	Significant Increase: An Introduction to the Statistics of Patient Experience	Kristopher Morgan
27888	Identifying Strengths in Organizational Culture to Improve the Patient Experience	Suzanne Sterchi, Laurel Ris
27889	Hiring and Coaching Strategies for Improved Employee and Patient Engagement	Grace Greenan, Lisa Steeves
27890	High Intensity High Reliability: Safety at the Sharp End	Kate Kovich
27891	Coming Together to Improve the Patient Experience across a Complex Health System	Lisa Allen, Deborah Miller, Denise Remus, Sheree Riley, Dawn Hohl, Heather Webb, Cynthia Daniels
27892	Creating a Family-Centered Experience through Survey Comment Transparency	Shannon Grad, Cheryl B. Hoey
27893	Hourly Rounding: Creating the Foundation for Lasting Change and Successful Outcomes	Bethany Simpson, David Chilicki
27894	Engaging Front-line Care Teams to Improve Patient Experiences	Carrie Desimone, Carrie Adelman
27895	Leveraging Leadership Rounding to Improve the Patient Experience	Shannon Hancock, Michelle Hennessy
27896	Improving the Patient Experience and Nursing Sensitive Indicators through a Bundled Approach	Mary Del Guidice, Kathryn Farrell
27897	CURO Conversations: Enhancing Patient Relationships through Effective Communication	Gieselle Poveromo, Yolanda Moore, Justin F. Haynie