Format: MP3 Audio

Presenter: Karen Rothenberg

Attend this session and learn tips and tricks from a panel of successful women in the stone industry. Topics of discussion will focus primarily on building relationships with customers, colleagues and co-workers. Management styles and employees? interpretations of them differ between men and women; learn how to be assertive without ?wearing your combat boots?. We will also discuss common struggles of a family business; how do age, gender, and other factors affect the relationship dynamic? Upon completion of this session, participants should be able to: ? Implement new techniques to build stronger relationships with customers, colleagues and co-workers ? Recognize how management styles and employees? interpretations of them differ between men and women ? Discuss common struggles of a family business ? Apply techniques to overcome stereotypes when interacting with clients