Format: Video of Slides with Audio

Presenter: Rod Sigman

Lack of understanding and knowledge with regard to the use of sealers and cleaners is a daily problem that can have serious consequences. Do you know if all stones need to be sealed? What about porcelain tiles? Is it okay for your customers to use common household or janitorial store cleaners after their stone is sealed? If you need to remove the sealer, should you use an alkaline, acidic or solvent-based stripper? We will answer these and many more questions as we focus on ten of the most common mistakes and misunderstandings that are associated with sealers and maintenance programs. Upon completion of this session, participants should be able to: ? Recognize the benefit of sealing stone and certain porcelain tiles ? Discuss which cleaners to use or sell, which ones to avoid and why ? Avoid common pitfalls when selling sealers and cleaners and use that knowledge to increase sales and profits ? Identify the differences between alkalines, acids and solvents and the right application for each