Audio Recording

Presenter: Debra Englehardt-Nash

This course will cover what it takes to be a highly productive and effective dental team. Attendees will learn practical, proven strategies to increase practice productivity, enrich your work environment and increase team effectiveness. Specific steps will be outlined to improve telephone effectiveness, scheduling protocols, financial arrangements, and practice development. Learn how to optimize patient potential at all levels. All team roles will be covered to offer a comprehensive approach to patient care.