The ABCs of Aftermarket Parts
Robert Frayer, NSF International

Format: MP3 download

Collision repair shops have a choice when using aftermarket parts. This seminar provides information which can help shops make informed decisions. Topics include general introduction to certified aftermarket crash parts, the difference between certification and accreditation, Aftermarket Part & Distributor Certification Programs, Company Quality Programs, government & industry oversight, Federal and State regulations, how to order and verify receipt of certified parts.