Available in two formats:   MP3 Download $10  or  Compact Disc $16

Understanding Continuous Improvement
Mike Anderson
(90-minute)

Audio Sample:



Learn the value of a continuous improvement process and root cause analysis. Understand how, when implemented properly, continuous improvement can improve your cycle time, reduce the stressful environment and make your company a "Learning Organization". Case studies based on Mike's own personal experience as a collision repair shop owner will be presented allowing for interaction among the attendees to learn how to create a "Problem Solving" organization. Leave this session with an understanding of the difference between doing it TO YOUR team versus doing it WITH YOUR team!


Mike Anderson
CollisionAdvice.com
VA United States

Mike Anderson is the former owner of Wagonwork Collision Centers, two highly acclaimed shops located in Alexandria, Virginia. Mike has served on the Mitchell and Motor Advisory Boards, as well as the ASE test review committee. Mike is the past director of the ASA Collision Division Operations Committee and served several years as a committee member. Mike has also served on the board of directors for WMABA and the Virginia Automotive Legislative Committee, has been a member of CIC, SCRS, CAPA, NABC and served as the State of Virginia Skills USA/VICA Contest Chairman for over 15 years. Mike also serves as a facilitator for DuPont's highly recognized Business Council 20 Groups as well as facilitates numerous courses for DuPont Performance Services Educational Series. Mike's received the NABC exclusive PRIDE award for service to mankind above and beyond, the city of Alexandria, Virginia's "Heart of the Community Award" as well as numerous other community service awards. Mike was recognized by the Governor of the State of the Virginia for his contribution to the Virginia State Education System. Mike Anderson now provides consulting thru his newest company CollisionAdvice. Mike Anderson has presented to groups across America, as well as Canada and Mexico. Participants in Mike Anderson's seminars consistently rate them as exceeding their expectations and highly recommend his seminars to others, providing CSI results any automotive repair shop would be proud of. Speaking with passion as well as first hand experience, Mike will not only teach you to learn cutting edge management techniques, he is guaranteed to leave you laughing as well with his mix of humor and learning.