This is a Digital Download featuring PowerPoint Slides with Synchronized Audio from the 11th Annual Intercompany Long Term Care Insurance Conference 2011. Watch the slides while listening to the synchronized audio, exactly as is happened live.

ILTCI 2011-05

Self-Service

How do you make the business case for self-service tools? What tools are available and used in LTC as well as other industries? Self-service for insureds, Employers, Brokers - How do you effectively roll it out and keep it useful?

Speakers: Snavely, Laura   Grassie, Barbara  
Producers: Snavely, Laura  
Specialty Fields: Compliance,Group,Operations
Session Type: Panel Discussion