This is a Digital Download featuring PowerPoint Slides with Synchronized Audio from the 11th Annual Intercompany Long Term Care Insurance Conference 2011. Watch the slides while listening to the synchronized audio, exactly as is happened live.

ILTCI 2011-28

Oops!

Mistakes. They happen. At every company. Every day. Rules – laws, regulations, industry standards, internal policies – are broken. Usually unintentionally. Usually out of ignorance. But they happen. Every day. What separates companies, their advisors and leaders is how they react to the mistakes. In this course, attendees will work through several interactive case studies to learn how to help their clients handle mistakes. – identify them, scope them, solve them, admit them and prevent them.

Speakers: Reeder, Patrick  
Producers: Reeder, Patrick  
Specialty Fields: Compliance Staff, State Regulators, Management, Law, Government Relations
Session Type: Case Studies