Format: Audio - Compact Disc or MP3 Download

Presenter: Juliet Phelps

Customers constantly change their expectations of the sale.? Learn how to win a turn key sale in the 2016 market, focusing on your company value, customer confidence, and the customer experience.? This class will help you compete with retailers and discount stores who erode away your bottom line.? We will also talk about the Culture of your company and exceptional customer service.??

1. What is a Turn Key Spa Sale?

Type of installation
Type of Construction
Type of Management
Pricing the Job

2. What does the Customer expect?

Cost Effectiveness
Time/Profit Management - what to avoid
End Result

3. Personal Customer Service