Format: Audio

Anne Obarski

Learn how creating a “Contagious Experience” for your customers will drive them to your business the first time---and then encourage them return and spread the word along the way. Your customer expects an "experience" when they shop with you. Develop a contagious mentality in everything you do, everyday.

Learning Objectives:

• Discover what makes your customer "look" even before they connect? with your business in person
• Learn to "re-focus" on the 4 critical areas of your business and the one? most businesses ignore?
• Sharpen your focus on the areas of marketing, service, and creating a? customer "experience" within your business
• Develop a transformational service mindset

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Target Audience: Builder/Installer, Contractor/Subcontractor, Professional Pool Mgmt., Retailer, Service/Maintenance