Format: Audio

Darren Jordison

Want to learn how to build a proven, long term hot tub client follow up system, a system that will:
save you time and make your business more money, improve client loyalty and satisfaction levels by conveniently supporting your clients with timely reminders, tips and offers on how to get the most out their hot tub ownership experience
increase revenues, client loyalty and ownership satisfaction.?

What Does a Good Follow Up System Look Like? A good follow up system should have three attributes:
It should be systematic, meaning that the follow up process is done the same way every time.
It should generate consistent, predictable results.
It should require minimal physical interaction to make it run, meaning it should be able to run on autopilot.

Learning Objectives:

• Help business owners/managers understand that selling the long-term relationship is not just another strategy; it is fast becoming the only viable strategy.
• By providing a clear outline and a step by step process, we can show business owners/managers how to increase revenues, customer satisfaction and achieve lower service related costs.
• To get business owners to stop thinking like a Hunter, and to start thinking like a Farmer!

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Target Audience: Architect/Designer, Builder/Installer, Consultant, Professional Pool Mgmt., Retailer, Service/Maintenance