Mel Kleiman

The #1 reason employees leave is because of their managers. This session focuses on the six simple things you can do to retain top talent:

1. Hire tough, manage easy

2. Leverage the law of reciprocity

3. Manage people the way they want to be managed

4. Communicate, communicate, communicate

5. Create a culture of accountability and respect

6. The power of recognition

Learning Objectives:

• Stop hiring the best applicants and start hiring the best people for the job
• Understand and use the difference between treating people equally and treating them fairly
• Manage each employee in a way that maximizes productivity and engagement
• Use appropriate recognition to improve employee retention