From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Theresa Varughese, David Clinkscales

During this session, speakers from Prisma Health?Upstate Affiliate will share details of their successful journey to online transparency. They will discuss the process they followed, including creating a project team, approaching and selecting physician champions, creating a communication strategy, and managing the appeals process by developing key partnerships. Attendees will also learn how to create a realistic timeline for a go-live date, prioritize program components, avoid pitfalls, and ensure that providers at all locations of the engagement spectrum are prepared to succeed.