From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Karen Richey, Stephanie Waite

Effective nurse manager leadership promotes nurse engagement and is critical to creating an environment that empowers nurses to share ideas, advance creative solutions, and contribute to positive outcomes. The team at Ann & Robert H. Lurie Children?s Hospital of Chicago created an effective framework and process to assess engagement and leadership development data, which they used to design a relevant solution that supports front-line nurse leadership engagement and improves staff nurses? engagement. This session will share the process, content, and areas of focus so that all participants can walk away with their own framework to develop programs within their organizations.