From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Rachel Biblow, Deirdre Mylod

Transformation is occurring at a rapid pace across the health care industry. To successfully navigate through change and achieve the greatest ROI, leaders must have both a strategic vision for transformation and a reliable framework for execution. In this session, Rachel Biblow and Deirdre Mylod will share the critical elements of a roadmap that will enable you to translate strategy into action. They will outline an approach for defining an enterprise-wide strategy, address the steps for building a change-ready culture, identify the requirements of an integrated data strategy, and provide tactics for empowering leaders to achieve breakthrough outcomes. Attendees of this session will gain critical insight into building a roadmap to advance a transformational improvement strategy.