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Virginia Bowman, Roxy Blackburn

In 2012, MD Anderson Cancer Center implemented an original patient care delivery model designed to improve patient care at the microsystem level. The model, Primary Team Nursing (PTN), leverages a consistent team of registered nurses and support staff and an interdisciplinary unit, all guided by the Clinical Nurse Leader (CNL). These groups are collectively accountable for the outcomes of care for a given cohort of patients. The focus is on team functioning, communication and collaboration to achieve safe, effective, continuous and coordinated patient care. Implementing a change of this magnitude took several years of planning and both formal and informal training and education, which presenters will describe in this session.