Format: Audio

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Mary Ann Donohue-Ryan, Donna Pozzolano, Donna Hoffman

As hospitals strive to shorten length of stay, improve throughput and reduce readmissions, helping patients effectively transition from hospital to home is vital to their success. Stony Brook?s discharge nurses provide important patient education and follow up communications, addressing both clinical and service issues before potential problems can arise. This presentation will show the dramatic impact that Stony Brook?s discharge nurses have had on patient education, patient compliance with instructions and on the hospital?s HCAHPS scores.