Format: Audio
MP3 Download $15 Compact Disc $20
Nell Buhlman
Recent findings from analyzing the combined data sets of NDNQI? and patient experience data confirm long-held assumptions about the influence of nursing practice on the patient experience. These findings also reveal powerful insights on the impact of the caregiver experience on the patient experience. This session will discuss how individual facilities are able to leverage these findings and their own performance data within their organizations to pinpoint the elements of structure and process that shape outcomes.
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