Format: Audio

MP3 Download $15
Compact Disc $20

Julie Danker, Tom Scaletta

The use of hospitalists has rapidly accelerated in Edward Elmhurst Healthcare during the past few years. This session will provide an overview of how a collaborative, multidisciplinary rapid improvement plan was designed and piloted to improve patient perceptions and their understanding of the hospitalist role. Presenters will describe how physicians help patients understand what to expect when they are admitted. They will also discuss the role of the patient and family advisory committee, share patient education and staff scripting tools, and explain how the hospitalists contribute to better outcomes