Format: Audio
MP3 Download $15 Compact Disc $20
Christina Dempsey
The quality of the patient experience is inextricably linked to that of the caregiver. Patients suffer, as do those who deliver care to patients, across every aspect of health care. Their suffering comes in the form of constant change, competing priorities, lack of recognition and inconsistent expectations. Compassionate Connected CareTM for the caregiver provides a framework to recognize and respond to caregivers? unmet needs. This session will introduce themes and tangible, tactical examples of how to reduce caregiver suffering to improve the experience of care for both patients and the people who care for them.
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