Format: Audio
MP3 Download $15 Compact Disc $20
Redge Hanna
An increasing number of organizations have incorporated the principles of patient- and family-centered care as part of their culture and operations. Learn how Emory Healthcare initiated a Patient Family Advisor program to gain additional insights into the patient and family experience. In this session, attendees will recognize the importance of the patient and family perspective and will learn strategies for maintaining effective partnerships to improve the quality of care delivered.
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