*Complete 2015 Press Ganey Executive Leadership Conference Audio Recordings [ ]

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From: 2015 National Client Conference & Executive Leadership Conference

*Complete 2015 Press Ganey Executive Leadership Conference Audio Recordings

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Take the conference home with the Complete Conference Package !

This interactive multimedia CD-ROM or USB Flash Drive features All sessions live audio in MP3 format recorded at Press Ganey Executive Leadership Conference November 10-12, 2015!

Available on CD-ROM or USB Flash Drive

This package includes all of the sessions from the Press Ganey Executive Leadership Conference, plus preconference sessions from the National Client Conference plus selected sessions from the National Client Conference.

MP3 audio files of every session. Captured LIVE during the conference. Plus also includes handouts of all the sessions.

Listen on your computer or fill your iPod or favorite MP3 player with all the live audio from every session.

INCLUDES ALL OF THESE PRESENTATIONS FROM THE CONFERENCE:

Item	Tuesday, Nov. 10, 2015
Executive Leadership Conference Sessions
26142	Proven Experience—One Patient at a Time	David T. Feinberg
26143	Transforming the Customer Experience through Employee Engagement	Mike Murphy
Item	Wednesday, Nov. 11, 2015
Executive Leadership Conference Sessions
26144	Nursing and the Caregiver: Engagement Best Practices	Christina Dempsey, Lyn Ketelsen, Jill Case-Wirth, Kelly Hancock
26145	Making a Leadership Transition from CMO to CEO: Challenges and Opportunities	Janice Nevin
26146	Celebrating Imitation - Spreading What Works at Scale	Amy Compton-Phillips
26147	Transforming the Experience: Journey to a Safer and More Reliable Healthcare System	James Merlino
Item	Thursday, Nov. 12, 2015
Executive Leadership Conference Session
26151	Panel: Transparency and the Rise of Health Consumerism Panel	Joe Greskoviak, Seth Wolk, Greg F. Burke, Ira Nash
National Client Conference Breakout Sessions
26124	Successfully Transition to E-Clinical Quality Measures	Jennifer Smith, Dietmar Henkelmann
26125	The Value of Culture: Why Culture Matters and What You Can Do About It	Barbara Reilly
26126	The Power of Connected Checking: How to Create a Culture with Multilayered Purposeful Rounding	Barb Merrifield, Sarah Horn
26127	Service Reliability: A Fresh Approach to Understanding CAHPS Survey Results	Michelle Maimonis, Erin Pangallo
26128	Changing a Culture in 90 Days: Norton Hospital 90 in 90	Abigail Bahe, Kristy Gay
26129	The Long and Winding Road to Excellence: Informing Your Cultural Journey	Sandra Geiger
26130	Child HCAHPS Update: Exploring New Modes of Collecting Data	Mark Schuster, Sara L. Toomey
26131	Designing a Better Urgent Care Experience	LaTanya Johnson, Alfred Kendrick
26132	Measuring and Reducing Clinician and Caregiver Suffering	Deirdre Mylod
26133	Impact of a Patient Safety Culture on the Patient Experience	Jan Compton, Tiffany Berry
Item	Thursday, Nov. 12, 2015
National Client Conference Breakout Sessions
26134	Implementation of a Relationship-Centered Patient Care Delivery Model to Improve Patient Experience	Virginia Bowman, Roxy Blackburn
26135	Every Child, Every Time: Building Engagement and Alignment through Daily Management	John Lovejoy, Grant Hopkins
26136	Taking Emergency Department Employee Engagement to the Next Level	Misty Freeman, Cheryl Somers
26137	Reconnecting with the Human Side of Health Care	Suzanne Greever, Katherine Martinez
26138	Mobilizing Patient Comments: Using Sentiment Scores to Drive and Improve Provider Performance	Mildred Robinson
26139	Get Everyone On Board - Medical Practice Survey	Karla Heath, Vanessa Chau
26140	Transitioning Staff to Embrace Care Transitions: Our Journey	Kecia Christensen, Kathy Steffensmeier
26141	Emergency Department and Patient Experience: A Multidisciplinary Team Sport	Chris Trevino, Tammy O’Connor