Compact Disc

Talking a Different Talk: Understanding Different Processing Styles
Rita Pollak, JD and Cathy Heenan, EdD
(3 hours)

Sometimes we observe behaviors that we assume are non-collaborative, while they really may be different communication styles. Some of us are visual, auditory or kinesthetic learners; we are monochronic or polychronic in the way we process information. These different communication styles may be complementary or the seeds for conflict. Through practice, you will identify your primary learning and processing style, identify what causes you 'trouble' when communicating with others, and learn practical interventions to advance communication.