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12295 TU02N - Human Side of Lean Management

Course Code: TU02N Presenter(s): Joe Murli Event Type: Conference Session (3-hour) Tracks: NACE Management

Description:

It’s about the people.  Often the most significant change that must accompany the implementation of a Lean Enterprise is the culture change.  Lean Enterprise implementation requires new roles and new perspectives on the way work is done. In every Lean Enterprise implementation it is the people that must change their perspective on the work they do and how it is done.  This reality touches everyone and is often the main reason for failure when companies implement Lean.  Planning for the culture shift and keeping everyone on board during the transition is often the tougher part of managing the implementation of Lean. This class will give you insight into what it takes to manage the Lean culture change.  You will leave this class prepared to build and manage the people part of the Lean Enterprise implementation.  Participants will have tools to assess the current company culture, develop interventions unique to their company situation and keep track of progress during the transition to Lean.

Presenter(s):

Joe Murli Murli & Associates TX United States   Starting in the late 80’s Joe spent an extensive amount of time with retired executives from Toyota Motor Company participating in and conducting Kaizens both in the US and in Japan. This knowledge was applied as Joe became General Manager of China’s first aviation industry joint venture. A factory was built from the ground up utilizing Lean and Six Sigma methods to supply jet engine components for global markets. It became an award winning operation for quality, and customer service in Asia. As the Chief Operations Officer of Sterling Collision Centers he led the development of a revolution in the autobody repair industry utilizing Lean thinking to interact with technicians, insurance companies, parts suppliers, and customers all with an aim to reduce cycle time while improving quality simultaneously. In 2002 Murli & Associates was established as a Lean/Six Sigma consulting & coaching organization that teaches and assists in the application of operating methods learned throughout his career. Joe’s expertise is Lean management techniques and developing HR strategies to create the culture in support of the technical changes inherent in Lean thinking.