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- FORMAT:
MP3 Download: $27
Compact Disc: $30
12284 MO01N - Paint Department Productivity
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| Course Code: |
MO01N
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| Presenter(s): |
Bernie Blickenstaff
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| Event Type: |
Conference Session (3-hour)
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| Tracks: |
NACE Management |
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| Description: |
This session explains how to manage the 5-2-1 process; five on-line processes, two off-line processes, and one continuous process; to remove bottlenecks and dramatically increase the paint department production. Participants will measure and analyze eight key performance indicators and employ a leveled workflow strategy and skill specialization to achieve improvement. |
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| Presenter(s): |
Bernie Blickenstaff
Collision Management Services
Baltimore MD
United States
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| Bernie began his career in the auto collision repair industry over 30 years ago as the owner of a successful body shop in Baltimore, MD. In 1981, he founded Superior Auto Paints, an automotive paint distributor in the Baltimore-Washington area. Superior continues to serve collision centers by providing more than just quality paint. They help their customers to achieve success by providing them with the tools they need to improve their overall profitability, productivity and customer satisfaction. A recent acquisition has expanded their market share to include the Virginia Beach-Tidewater, Richmond, and Charlottesville areas. In 1996, Bernie founded Collision Management Services, Inc. (CMS) to meet the growing need in the collision repair industry for management training, performance improvement and systems development. CMS developed and presented the Vision Plus™ Professional Management Seminar series on behalf of the BASF Corporation and has assumed a leadership role in helping collision industry management move into the 21st Century. These training courses have received accreditation from the Automotive Management Institute (AMI) and Inter-Industry Conference on Auto Collision Repair (I-CAR). In addition to seminar development and presentation, CMS has provided on-site consultative services and has served as a Group 20 facilitator to many dealerships and independent collision centers across North America. |
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