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12283 SU27N - Deploy Mobile Computing Devices to Enhance Collision Repair Efficiency

Course Code: SU27N Presenter(s): Chris Humphrey Event Type: Conference Session (90-minute) Tracks: NACE Management

Description:

Mobile technology can take productivity and customer satisfaction to a new level.  Deploying durable computing solutions with embedded wireless and integrated features, like barcode scanners and cameras, allow shops to accelerate repair operations in order to return vehicles to productive use.  Notebooks designed to withstand the many hazards of a repair shop environment with robust functionality eliminate the need for multiple devices to perform these functions.  These technologies can streamline the repair process, improve technician efficiency, play a role in inventory management and capture visual evidence of vehicle damage. Learn how to select mobile computers and technologies that deliver the greatest return on investment for your application.

Presenter(s):

Chris Humphrey PAnasonic Solutions COmpany Secaucus NJ United States   As a National Sales Manager for Panasonic Solutions Company, Chris Humphrey is responsible for managing a team that sells durable Toughbook mobile computing solutions into the enterprise space, focused on collision facilities, insurance companies, financial services, field service, oil & gas, utilities, cable and telecommunication companies in the United States through dedicated sales and support teams. Chris works with collision and insurance industry professionals to help streamline every phase of the business cycle, cut claims processing time and improve overall customer satisfaction through the implementation of mobile technology. Before joining Panasonic, Chris worked for CCC Information Services Inc., a leading supplier of advanced software and communications systems to the automotive claims industry, where he worked with both insurance companies and other auto collision industry clients.