Available in 2 formats:
Audio MP3 Download: $10
Audio Compact Disc: $15

	Debbie Castagna, is cofounder of both the Practice Source, which provides practice management consulting and training programs, and the Consulting U, an intensive master’s training program for dental management consultants.
	Virginia Moore, is cofounder of the Practice Source, which provides practice management consulting and training programs. She has coauthored numerous training books and e-books.

You work hard to find new patients, and even harder to keep them. So why do some patients just fade away? It’s a problem many dental practices face, but there are easy solutions you can implement that will make a difference. Learn proven techniques to keep this very important part of every practice strong!

Learning Objectives: 

• Learn steps needed to determine recare protocols
• Identify effective communication techniques to improve the handoff between the hygienist and the administrative team
• Understand techniques to keep the schedule full
• Discover ways to never let patients slip through the cracks