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Christine Hovliaras, RDH is president of Professional Savvy, LLC, an oral care consulting, professional marketing, and continuing education company. She is an adjunct faculty member at New York University College of Dental Medicine.

Professionalism is a multifaceted process that contains many elements necessary to gain patient acceptance for proposed treatment of oral diseases, as well as defining these elements with each member of the dental team. A review of these important factors will be discussed.

Learning Objectives: 

• Define what professionalism means to you and your patients
• Review important elements involved in the key aspects of professionalism
• Discuss these elements in more detail depending on the patients’ needs and issues
• Identify ethical challenges that may come into play